Introduction

These terms and conditions govern the use of the Losode Marketplace, an e-commerce marketplace platform operated by Losode Inc, accessible via the website Losode.com. Throughout this document, "Losode", "we", "us", and "our" refer to Losode Inc related subsidiaries and affiliates

These General Terms and Conditions apply to all users of the Losode Marketplace Platform, including but not limited to buyers, designers, vendors, suppliers, and visitors to the platform. By accessing or using the Losode Marketplace, you agree to comply with these terms in full. If you do not accept these terms and conditions, you must refrain from using the platform

For any questions, comments, or concerns regarding these terms, please contact us via email at hello@losode.com or explore additional contact options on the Platform. We recommend visiting this page periodically to stay informed of any updates or amendments to these terms

Business Use

When accessing or using the Losode Marketplace for business purposes, you confirm that:

1. You are authorised to agree to these terms and bind both yourself and the legal entity or company you represent to these conditions

2. These terms apply equally to individual users as well as to businesses or other legal entities unless otherwise specified

Guest and Registered Users

By accessing or using the platform as a guest or a registered user, you agree to the following:

1. Age Requirement: You affirm that you are at least 18 years old, or of the legal age of consent in your jurisdiction. If you are underage, you confirm that you have obtained permission from a parent or guardian who meets this age requirement

2. Account Registration: Upon registering an account, you are responsible for maintaining the confidentiality of your account details, including your email address, user ID, and password. Your account is for personal and exclusive use; you may not transfer or assign your account to a third party. Should you choose to authorise a third party to manage your account, you do so at your own risk

3. Security and Responsibility: You must immediately notify us at hello@losode.com if you become aware of any unauthorised access to your account. You are responsible for all activities and charges incurred through your account, and may be held liable for any damages resulting from unauthorised use due to failure in maintaining account security

4. Account Suspension or Cancellation: We reserve the right to suspend, cancel, or modify your account at our discretion, with or without notice. In the event of cancellation, we will refund you for any products or services you have paid for but not received, provided there has been no breach of these terms on your part

5. Account Termination and Illegal Use: The use of our Platform for unlawful or unauthorised purposes is strictly prohibited. Any violation of these terms may result in the immediate termination of your account and services

General Marketplace Policies

1. Content and Data Transfer: You acknowledge and agree that, except for credit card information, any content you provide to us may be transferred in an unencrypted format to third-party service providers, such as shipping partners, for fulfilment purposes

2. Prohibited Conduct: The reproduction, duplication, or unauthorised copying of any part of this Platform, without prior written consent, is prohibited

3. Product Pricing and Availability: All prices are subject to change without prior notice. We reserve the right to limit product quantities, discontinue products, and modify product descriptions at any time. While we strive for accuracy, please be aware that product or item images and colours may vary slightly due to differences in screen resolutions

4. Order Fulfilment: We reserve the right to refuse or cancel any order at our discretion, for any reason. If we cancel your order, we will notify you via email, phone, or billing address

5. Service Discontinuation: We reserve the right to suspend or discontinue any aspect of our service, without notice, at any time

Sustainability and Ethical Use

By engaging with Losode, you acknowledge and support our commitment to:

1. Reducing the environmental impact of commerce;

2. Promoting ethical supply chains and responsible sourcing.

You agree not to upload or promote content, products, or practices that contravene these values, including but not limited to goods obtained through exploitative labour, environmentally harmful processes, or misleading claims.

By using the Losode Marketplace, you agree to adhere to these terms and conditions. If you have any concerns or require clarification regarding any aspect of these terms, please do not hesitate to contact us.