2.1 Personal Data

We collect personally identifiable information you voluntarily provide, including:

• Name, shipping address, email address, and telephone number.
• Demographic information, such as age, gender, city, and interests.
• Information you submit when registering on Losode or participating in activities, such as online chats.

You are under no obligation to provide personal information; however, refusal may prevent you from accessing certain features of the Platform or our mobile application.

2.2 Derivative Data

Our servers automatically collect certain information when you access the Platform, including:

• IP address, browser type, operating system, and access times.
• Pages viewed before and after using the Platform.
• For mobile application users:
  1. Device name and type, operating system, and phone number
  2. Interactions with the app, including likes, replies, and other activities.

2.3 Financial Data

We may collect limited financial information related to your payment method (e.g., credit card details) when you make purchases.

• Payment processing is handled by third-party providers (Flutterwave, Paystack, Interswitch, PayPal, and Stripe).
• We do not store full financial information. You are encouraged to review the privacy policies of these payment providers for further details.

2.4 Data from Social Networks

If you connect your account to social networks (e.g., Facebook, Instagram, LinkedIn, Twitter), we may access:

• Name, username, location, gender, birth date, email address, profile picture, and public contact information.
• If using our mobile app, this may include the contact information of anyone you invite.

2.5 Mobile Device Data

If you access the Platform via a mobile device, we may collect:

• Device ID, model, manufacturer, and operating system.
• Geo-location data (with your consent).

2.6 Third-Party Data

We may collect information from third parties, such as personal data or network connections, if you grant the Platform permission to access this information.

2.7 Data from Contests, Giveaways, and Surveys

We may collect personal information when you enter contests, giveaways, or respond to surveys.

2.8 Mobile Application Information

When using our mobile app, we may request:

• Geo-location access to provide location-based services.
• Access to device features (e.g., Bluetooth, camera, contacts, microphone, SMS messages).
• Push notifications regarding your account or app activity (you may opt out in your device settings at any time).

4.1 By Law or to Protect Rights

We may disclose your information if required by law, to comply with legal obligations, or to protect our rights, property, or safety. This includes sharing information for fraud prevention and credit risk reduction.

4.2 Third-Party Service Providers

We may share your information with third parties that perform services on our behalf, including:

• Payment processing
• Data analysis
• Email delivery
• Customer service and marketing assistance

4.3 Marketing Communications

With your consent, we may share your information with third parties for marketing purposes.

4.4 Interactions with Other Users

When interacting with customers or other users on the Platform or mobile app, they may view your name, profile photo, and activity descriptions (e.g., likes, chats).

4.5 Online Postings

When you post content on the Platform or app, it may be viewed by all users and distributed publicly.

4.6 Third-Party Advertisers

We may use third-party advertising companies that collect data from cookies to display relevant ads.

4.7 Affiliates

We may share your information with affiliates (parent company, subsidiaries, and partners) under this Privacy Policy.

4.8 Business Partners

We may share information with business partners offering promotions or services.

4.9 Sale or Bankruptcy

In the event of a merger, sale, or bankruptcy, your information may be transferred to the successor entity.

9.1 Account Information

You may review or modify your account details at any time by:

• Logging into your account or store settings.
• Contacting us using the details below.

To delete your account, please contact us. Some information may be retained to prevent fraud or comply with legal obligations.

9.2 Emails and Communications

You may opt out of marketing emails and newsletters by:

• Clicking the unsubscribe link in the email.
• Contacting us directly.